Privacy Policy
Your privacy matters to us at briovaxenora
Introduction
At briovaxenora, we understand that your privacy is fundamental to your trust in our cost management platform. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you use our services at briovaxenora.com.
We are committed to maintaining the highest standards of data protection and transparency. This policy applies to all users of our platform, whether you're an individual managing personal finances or a business utilizing our enterprise solutions.
We never sell your personal data to third parties. Your information is used solely to provide and improve our cost management services.
Information We Collect
Personal Information
When you create an account or use our services, we collect information that identifies you personally. This includes:
- Full name and contact information including email address and phone number
- Business information such as company name, industry, and role
- Financial data you input for cost management and analysis
- Payment information processed through secure third-party providers
- Communication preferences and account settings
Usage Information
We automatically collect information about how you interact with our platform to improve functionality and user experience:
- Device information including IP address, browser type, and operating system
- Usage patterns such as pages visited, features used, and time spent on platform
- Performance data to identify and resolve technical issues
- Location data based on IP address for service optimization
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze platform usage. These include essential cookies for functionality, performance cookies for optimization, and preference cookies to remember your settings.
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service Provision | Account data, financial information, usage data | Contract fulfillment |
| Platform Improvement | Usage patterns, performance data, feedback | Legitimate interest |
| Customer Support | Contact information, account details, communication history | Contract fulfillment |
| Security & Fraud Prevention | All collected information as needed | Legitimate interest |
We process your information to deliver personalized cost management insights, generate reports, and provide recommendations tailored to your financial goals. Our analysis helps identify spending patterns and optimization opportunities specific to your needs.
Information Sharing and Disclosure
Service Providers
We work with trusted third-party providers who help us deliver our services effectively. These partnerships are governed by strict data protection agreements:
- Payment processors for secure transaction handling
- Cloud hosting providers for data storage and platform operations
- Analytics services for platform performance monitoring
- Customer support tools for efficient issue resolution
Legal Requirements
We may disclose your information when required by law, including compliance with court orders, regulatory requirements, or government requests. We will notify you of such disclosures unless prohibited by law.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity. We will provide notice before your personal information becomes subject to a different privacy policy.
Your Privacy Rights
Access Rights
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correction Rights
Update or correct inaccurate information in your account at any time through your profile settings or by contacting support.
Deletion Rights
Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Portability Rights
Export your data in a structured, commonly used format for transfer to another service provider.
Objection Rights
Object to processing of your information for direct marketing purposes or other legitimate interests.
Restriction Rights
Limit how we process your information in specific circumstances while we address your concerns.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your privacy.
Data Security and Protection
Security Measures
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- End-to-end encryption for all data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee training on data protection best practices
- Incident response procedures for potential security breaches
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for 7 years after account closure, while usage data is anonymized after 2 years.
International Data Transfers
Your information may be processed in countries other than Australia. We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions to protect your privacy rights.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through email or platform notifications at least 30 days before they take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please don't hesitate to reach out to our privacy team.